Front Desk Agent We're seeking a Hotel Front Desk Agent to be the initial touchpoint for our guests and oversee every aspect of their stay. Responsibilities include guest registration, reservation management, and offering details on rooms, rates, and amenities. Ultimately, your role is to ensure our guests have a delightful and unforgettable experience. This part-time role will primarily work afternoon/evening shifts as well as overnight shifts. Responsibilities * Complete all check-in and check-out procedures * Oversee all reservations, including online and phone * Complete room payments and verify identification * Inform customers about payment methods and verify their credit card data * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond swiftly to any guest concerns in a professional manner * Respond to clients’ complaints in a timely and professional manner * Collaborate with the housekeeping team and assist the department when needed * Up-sell additional facilities and services, when appropriate * Maintain updated records of bookings and payments * Perform other duties as directed and assigned Skills * Excellent communication skills (verbal and written) * Strong interpersonal skills * Ability to multitask and prioritize tasks effectively * Proficiency in using office equipment (e.g., phone systems, printers, scanners) * Knowledge of office management software * Customer service-oriented mindset * Attention to detail and accuracy * Ability to handle difficult situations with patience and professionalism Requirements * Previous hotel / front desk agent experience is preferred * Customer service attitude * Must be able to convey information and ideas clearly, both oral and written * Must work well in stressful, high-pressure situations * Must be able to evaluate and select among alternative courses of action quickly and accurately * Willingness to work at peak hours, which may include evenings, holidays, and weekends * Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary * Excellent phone etiquette and communication skills * Strong guest relations skills with the ability to provide personalized service * Bilingual proficiency is a plus * Must have availability to work evenings (3pm - 11pm) and overnights (11pm - 7am) Benefits: * Competitive pay * Flexible scheduling * Employee discounts * Opportunities for advancement * Health Insurance * PTO * Vision & Dental
...Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-dos, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we...
...DatamanUSA is looking for a Human Resources Assistant 3for our direct client based in CA. This is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: Human Resources Assistant 3Location: San Diego, CA...
...Hello, nurses! We are Reliance Home Health Caregivers! We need a nurse to take care of a 5 year old male residing in Naperville, IL... ...home health care company that specializes in long-term 1-on-1 private duty nursing for disabled pediatric and adult patients on g-tubes...
...dispatch Direct dispatcher access, fuel discounts Requirements: You must OWN a Class 8 semi tractor (day cab or sleeper). Box trucks, hotshots, straight trucks and sprinter vans do NOT qualify. Valid CDL-A, DOT legal, ELD compliant Clean MVR, 1+ year...
...Hi Our client is looking for a CMOD Consultant project in Charlotte, NC, and New Jersey below is the detailed requirement. Job Title : CMOD Consultant Location : Charlotte, NC and New Jersey Required Skills : IBM CMOD, ODWEK API, Mainframe...