Job Description

Description
Employment Type : On-Call
As an In-Room Dining (IRD) Specialist at Hyatt Regency Lost Pines, you will be at the heart of our guests' stay, ensuring they enjoy delicious meals in the comfort of their rooms. Your friendly demeanor and attention to detail will make every dining experience special.
This position requires open availability including weekends and holidays. Candidates must be at least 21 years of age.
Key Responsibilities:
Guest Interaction: Take and upsell guest requests for Room Service with a warm and engaging approach.
Timely Service: Present guest food and beverage preferences promptly and at the perfect temperature.
Cleanliness: Maintain a clean and sanitary environment by clearing guest floors and landings.
Versatility: Assist in other areas as needed, showcasing your flexibility and team spirit.
Casual Conversation: Engage in friendly conversations with guests, enhancing their overall experience with your unique style and service attributes.
Preparation & Maintenance: Handle general in-room dining preparation, remove serving trays, and ensure a tidy space.
Benefits | We care for people so they can be their best . Our colleagues enjoy:
Career Growth and Advancement - Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
Discounted Room Nights - for you, your friends and your family!
Free Parking - convenient and cost-free parking for all our associates
Financial Perks - 401(k)
Employee Assistance - 24/7 emotional support, legal guidance, personal & financial resources
Employee meals - in our cafeteria for full-time, part-time and on-call colleagues
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications

Excellent Communication Skills: Ability to interact with guests and team members effectively.
Experience: Previous serving experience is preferred
Attention to Detail: Ensure all guest requests are met with precision and care.
Team Player: Work collaboratively with other departments to provide seamless service.
Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays.
Certifications: TABC and Texas Food Handler certifications are required
Must be 21 years or older
Must have physical stamina to walk long distances and lift moderate amounts of weight

Job Tags

Full time, Part time, Casual work, Long distance, Shift work, Night shift, Afternoon shift

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