Job Description

Job Description and Duties

The Business Programs Division is committed to making it easier to do business in California. With bizfile California, the Secretary of State’s new online portal, registering a business, filing a trademark or financing statement, or accessing public business records only takes a few clicks. These services are available 24/7 and are constantly improving, freeing up California’s entrepreneurs to focus on their business endeavors while the SOS handles the paperwork.

We are looking for individuals that are seeking mentorship for future leadership roles in the state and are interested in developing skills that will lead to a path towards advancement in state service. If you are ready to take your next step, then we have an opportunity for you. The California Secretary of State is seeking qualified applicants to fill multiple permanent, full-time Supervising Program Technician II position(s) in the Notary and Special Filings & Compliance Sections of the Business Programs Division.

Under the general direction of a Supervising Program Technician III and/or Supervisor I, the incumbent works with a high level of independence and trains, plans, organizes and directs the work of a moderate sized staff, and personally performs the most complex work.

Please Note: This recruitment is for multiple Supervising Program Technician II positions within the same Division. The duties may vary depending on the unit assignment. Please review the Duty Statements for specific duties.

Desirable Qualifications:

• Good working knowledge of the effective principles of supervision
• Good understanding of organizational techniques and time management skills, including techniques for prioritizing multiple projects to ensure completion by established deadlines
• Excellent problem resolution skills
• Possess strong leadership and interpersonal skills
• Knowledge of and experience with Microsoft Office applications (e.g., Word, Excel, Outlook, etc.)
• Ability to interact effectively with the public and all levels of departmental personnel and establish and maintain cooperative working relationships
• Ability to take initiative, be flexible, work independently, and have the willingness to learn new duties
• Ability to handle sensitive and confidential information with tact and diplomacy
• Maintain regular, consistent, and predictable attendance in the performance of these specific functions

You will find additional information about the job in the .

Working Conditions

The Business Programs Division supports the importance of work-life balance through measures such as Telework and Alternate Work Week Schedules (e.g., 4/10/40 schedule consisting of four 10-hour days and one scheduled day off per week and 9/8/80 schedule consisting of eight 9-hours days and one 8-hour day in a two-week period with one scheduled day off every other week), both based on SOS policies and business needs. Please Note: Due to the tasks performed, some positions within this recruitment do not offer telework opportunities and will be 100% in-office

Special Requirements

You must pass a live scan fingerprint check .

Examination Information: Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link: Exam Bulletin - Supervising Program Technician II

There is also a Limited Examination & Appointment Program (LEAP) exam available for the classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.

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